f8999 Terms & Conditions
Please read these terms carefully before using the f8999 platform. They form a legal agreement between you and us and ensure the proper use of our services.
Introduction & General Information
These terms and conditions apply to all services, products, and features of the f8999 platform. By visiting our website, opening an account, or using any of our services, you are considered to have fully agreed to these terms.
f8999 is an online gaming platform providing entertainment services for users in Bangladesh. Our goal is to give every player a safe, fair, and enjoyable experience. These terms give you a clear understanding of your rights and responsibilities.
If you disagree with any part of these terms, please stop using the f8999 platform and close your account.
Account Registration & Management
Eligibility Requirements
To open an account on f8999, you must meet the following requirements:
- You must be at least 21 years of age. This service is only available to those aged 21 and above.
- You must provide genuine, accurate, and complete personal information.
- Each person may hold only one account. Multiple accounts are not allowed.
- You are solely responsible for keeping your username and password completely confidential.
- Transferring or renting your account to a third party is strictly prohibited.
Identity Verification
f8999 reserves the right to verify your identity at any time to ensure security and proper operation. If required documents are not provided on time, your account may be suspended or closed.
If you open an account using false information, f8999 reserves the right to seize that account and its balance.
Deposit & Withdrawal Policy
Accepted Payment Methods
f8999 currently accepts the following payment methods:
| Payment Method | Minimum Deposit | Minimum Withdrawal | Typical Processing Times |
|---|---|---|---|
| bKash | ৳500 | ৳800 | 5–30 minutes |
| Nagad | ৳500 | ৳800 | 5–30 minutes |
| Rocket | ৳500 | ৳800 | 5–30 minutes |
| Upay | ৳500 | ৳800 | 5–30 minutes |
| Bank Transfer (Dutch-Bangla, BRAC, Islami Bank, etc.) | ৳500 | ৳800 | 5–30 minutes |
Important Withdrawal Terms
- Withdrawal requests will generally be processed within 5 to 30 minutes.
- Withdrawals will only be made to the payment account you used to make your deposit.
- Winnings earned from bonuses must meet the applicable wagering requirement before withdrawal.
- For unusual or suspicious transactions, f8999 may place a withdrawal on hold until verification is complete.
- In the case of any fraudulent activity, the withdrawal will be cancelled entirely and the account will be closed.
Bonus & Promotion Policy
Welcome Bonus Terms
The f8999 welcome bonus for new members is a 100% bonus on the first deposit, up to ৳10,000. For example: if you deposit ৳1,000, you will receive an additional ৳1,000 bonus, making your total balance ৳2,000. If you deposit ৳22,000, the bonus will be capped at ৳10,000, giving you a total balance of ৳32,000.
Wagering requirements must be met before bonus winnings can be withdrawn. Wagering is calculated on the bonus amount only, not on the combined total of deposit and bonus. For example: ৳1,000 bonus × 20 = you must place ৳20,000 in bets before bonus winnings become withdrawable.
- Bonus wagering requirement: 20x (on the bonus amount).
- Each player may receive the welcome bonus only once.
- If any fraudulent activity related to a bonus is detected, the bonus and associated winnings will be cancelled.
- f8999 reserves the right to change or discontinue any bonus offer at any time.
VIP Program Terms
The f8999 VIP program has three levels:
- Bronze: Up to 0.3% cashback per week.
- Silver: Up to 0.7% cashback per week.
- Gold: Up to 1.0% cashback per week.
Moving up from one level to the next depends on your gaming activity. f8999 is the sole judge in determining VIP levels, and its decisions on this matter are final.
Fair Play & Prohibited Activities
Prohibited Conduct
The following activities are strictly prohibited on the f8999 platform:
- Any manipulation or misuse of the bonus system.
- One person creating multiple accounts to take advantage of bonuses.
- Using or accessing another player's account.
- Using automated bots, scripts, or unauthorized software.
- Using the platform for money laundering.
- Attempting to hack or gain unauthorized access to the f8999 system.
- Providing any kind of fraudulent payment information.
If any of the above activities are detected, the account in question will be immediately closed, all balances will be seized, and legal action will be taken if necessary.
Fair Play & Security
As a safe and reliable platform, f8999 uses SSL encryption and modern security technology to protect all transactions and personal information. Our games operate under fair play principles. If you experience any security issues, please contact our support team immediately.
Intellectual Property & Privacy
Intellectual Property Rights
All content on the f8999 website — including logos, designs, graphics, text, software, and any media — is under the exclusive intellectual property rights of f8999. Reproducing, distributing, or using any part of this content for commercial purposes without prior written permission is strictly prohibited.
Privacy Policy
How your personal information is collected, used, and protected is described on our detailed Privacy Policy page. By using the platform, you also agree to that policy.
f8999 never sells your personal information to third parties. However, if sharing information with the relevant authorities is required due to legal obligations or security purposes, we may do so in accordance with the law.
Responsible Gaming & Limits of Liability
Our Responsible Gaming Commitment
f8999 believes gaming should be for entertainment. We take responsible gaming seriously and are committed to the well-being of our players. If you feel that gaming is having a negative impact on your life or your family's life, please read our Responsible Gaming page and contact us for support.
- Set your own limits and play within them.
- Never use borrowed money for gaming.
- Do not treat gaming as a way to recover losses.
- If needed, contact f8999's support team to request self-exclusion or to set deposit limits.
Limitation of Liability
f8999 will not be held liable for losses caused by technical issues, internet disruptions, or third-party service failures. We always strive to ensure uninterrupted service, but service may be temporarily unavailable due to maintenance or unforeseen reasons.
Players are fully responsible for their own gaming decisions. f8999 will not be liable for any financial losses resulting from gaming.
Account Closure & Changes to Terms
f8999 reserves the right to suspend or close any account for any reason, without prior notice. This right applies in particular when these terms and conditions are violated.
These terms and conditions may be updated at any time. Continuing to use the platform after any changes means you have accepted the new terms. For significant changes, we will send a notification to your registered email.
Contact & Support
Support Services
If you have any questions or complaints about these terms, our support team is available 24 hours a day, 7 days a week in both Bengali and English.
- Live Chat: Contact us directly through the platform.
- Email: [email protected]
In the event of a legal dispute, both parties will first attempt to resolve it through discussion. Matters related to applicable law and jurisdiction will follow the prevailing laws of the relevant country.
Important Notice: f8999 is for those aged 21 and above only. Gaming is for entertainment — play responsibly. Do not bet beyond your means.